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DL Help

 

 

If you are having technical difficulties with the
Moodle Learning Management System,
please contact BCC's Distance Learning Help.

To reach us via:

Please include your full name, your student ID number, the course you are enrolled in, a description of the problem you are having, and your contact information. It is important that you type 'DL Help' in the Subject Line of your email message, or your email may be seen as spam and deleted. CC your instructor so they are aware that you are having technical difficulties.

  • Phone: call 413-499-4660 ext. 6501.

  • In person: drop by the BCC Main campus Academic Computer Lab, Room F-102/F-107.

 

For assistance with WebAdvisor or BCC Student email, please:

  • See links to directions and login screens on BCC's home page.
  • If you need additional help, please contact the IT Help Desk at
    webadmin@berkshirecc.edu or 413-236-3004.