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Client/Customer Relationship Workshops
Jan 26, 2010

Berkshire Community College will offer the following Client/Customer Relationship workshops this spring on its main campus on West Street. The program is presented by Joe Furgal, President of Creative Training Solutions.

"Developing & Maintaining Client/Customer Relationships" (WKS 9181), a three-session workshop, is designed especially for employees who work directly with their clients or customers, from the person who answers the initial phone call, to supervisors and managers. The workshop provides the latest skills tools for building relationships, not only with clients and customers, but also with their business or organization.

Classes meet on Wednesday and Friday mornings, March 3 through March 10, from 8 to 9:50 and are offered individually or as a package. Cost for registration is $250 for all three sessions, or $99 per class.

For more information, or to register, call BCC's Office of LifeLong Learning at 413-236-2122.


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