Please be advised: All students taking in-person classes, and all faculty and staff, must be fully vaccinated by January 3, 2022. Please see the COVID-19 Policies page for more information, or to update your vaccine status.


Disability Resource Center

Empowering Students, Enhancing Equity and Promoting a Culture of Inclusion

BCC Disability Resource Center

What We Do

We provide accommodations and support services to students with disabilities and serve as a resource for faculty and staff to create learning environments that are usable, equitable, inclusive and welcoming.

We value inclusion and equal access to our programs and activities and are committed to a climate of mutual respect and full participation.

Who We Serve

We serve students who have a physical or mental impairment that substantially limits one or more major life activities such as learning or working.  The impairments may be temporary or permanent. 

What We Offer

We offer a variety of accommodations and support services to meet your individual needs. 

Some of the most common accommodations include extended time for exams, assistance with note taking and use of assistive technology. 

Our support services include academic coaching, evaluation and training in the use of assistive technology and consultation with faculty, campus offices and community organizations.

Apply Now

To obtain accommodations and support services, please complete the following three-step process at least 4-6 weeks before you need to take the placement test or begin your classes.  This process takes time because the determination of accommodations requires an interactive process between the information you share with us, the technical standards of your major, specific course expectations and information contained in your disability documentation.

  1. Submit an application for disability services 
  2. Provide us with current documentation of your disability
  3. Request an appointment to develop your accommodation plan.

Our services are strictly confidential 
We are committed to ensuring that your information is maintained as confidential as required, or permitted, by law. Any information collected is used for your benefit.

Student Testimonial about the DRC

Contact Us

Pamela Farron, Coordinator
Phone: 413-236-1608

Rolaine James, Success Coach
Phone:  413-236-4754

Office Hours

Monday - Friday
8:00 a.m. to 4:00 p.m.


Reception Desk – SBA 118

We are working remotely, but are still providing the same great services!  We will meet with you via Zoom video conference or by telephone.  Please contact us for an appointment. 

Need accommodations for your course exam?

Schedule Exam

Upload Documentation

Submission form

Guidelines for Documenting Your Disability

Helpful Resources

Student Guide:  Everything You Need to Know about Requesting and Using Disability Services

Faculty Guide:  Supporting Students with Disabilities

Guidelines for Planning an Accessible Event

Please visit the Disability Resource Center blog for more information.