Please be advised: All students taking in-person classes, and all faculty and staff, must be fully vaccinated by January 3, 2022. Please see the COVID-19 Policies page for more information, or to update your vaccine status.

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Emergency Notification enrollment

If there is an emergency on or near campus students, faculty and staff who have enrolled in the Emergency Notification service will automatically be notified.  It is recommended that all members of the BCC community enroll. This will also notify you of campus closures including closures for inclement weather such as snow days.  

Please follow the steps below to register for BCC’s Emergency Notification system.

  1. Log into WebAdvisor.  (See our full instructions on how to log in to WebAdvisor.)
  2. Click to select either the students or employees box depending on your group as shown in step 6 of the WebAdvisor login instructions.  
  3. Within the User Account area in the upper left corner, click on Emergency Notification.
  4. Completely fill out your contact information on the next page, then click the SUBMIT button.

    Note: Information entered on this page is for emergency notification purposes only. To change your phone number or email address with BCC, contact the Registrar's Office if you are a student or Human Resources if you are an employee.

    screenshot of the emergency enrollment information entry

Contact Us & Online Help

Sometimes we all need a little assistance, especially with technology.

Online Help Request Form
 
Monday – Friday: 8 AM – 4 PM
Phone: 413-236-2165

Monday – Thursday: 4 PM – 7 PM
(when evening classes are in session)
Phone: 413-499-4660, ext. 6501

BCC Student Technology Support
Email: ctenczar@berkshirecc.edu
Phone: 413–236–2165

BCC IT Help Desk
Email: helpdesk@berkshirecc.edu
Phone: 413-236-3004, or ext. 3004 on campus

Note: The Digital Commons and BCC IT Help Desk can only directly support college owned equipment and software. Limited support is provided to personally owned devices such as laptops, cell phones, and tablets.