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General Tips and Questions

Here you'll find solutions and general tips and answers for a broad range of technology topics.

Printing Single or Double Sided Common Keyboard Shortcuts - PC
How to Take a Screenshot  

Contact Us & Online Help

Sometimes we all need a little assistance, especially with technology.

Online Learning Help Form

Monday – Friday: 8 AM – 4 PM
Phone: 413-236-2165

Monday – Thursday: 4 PM – 7 PM
(when evening classes are in session)
Phone: 413-499-4660, ext. 6501

BCC Student Technology Support
Email: ctenczar@berkshirecc.edu
Phone: 413–236–2165

BCC IT Help Desk
Email: helpdesk@berkshirecc.edu
Phone: 413-236-3004, or ext. 3004 on campus
On-Campus Location: Field 105

Note: The Digital Commons and BCC IT Help Desk can only directly support college owned equipment and software. Limited support is provided to personally owned devices such as laptops, cell phones, and tablets.