Effective August 18, 2021, Masks are required in all indoor spaces at BCC. This applies to any vaccination status. For more, please see our COVID-19 Policies page.

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BCC Technology

Contact Us & Online Help

Sometimes we all need a little assistance, especially with technology.

Online Help Request Form
 
Monday – Friday: 8 AM – 4 PM
Phone: 413-236-2165

Monday – Thursday: 4 PM – 7 PM
(when evening classes are in session)
Phone: 413-499-4660, ext. 6501

BCC Student Technology Support
Email: ctenczar@berkshirecc.edu
Phone: 413–236–2165

BCC IT Help Desk
Email: helpdesk@berkshirecc.edu
Phone: 413-236-3004, or ext. 3004 on campus

Note: The Digital Commons and BCC IT Help Desk can only directly support college owned equipment and software. Limited support is provided to personally owned devices such as laptops, cell phones, and tablets.