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Logging into BCC Email

8/1/2022 - NEW
Please note that starting August 1, 2022 all students will have to enter an additional code sent to their phone when logging into BCC email on a device for the first time.  Here's instructions on how to update your Multi-Factor Authentication (MFA) information to make sure the code can be received.  Please refer to steps 4 and 5 below to see how to enter the code. 

Use these steps below to log into your BCC email account. 

  1. Navigate to the main BCC email login page, https://outlook.com/berkshirecc.edu
  2. Type "s" + "your student id number" followed by "@berkshirecc.edu" on the email sign in page, then click the Next button
    BCC email sign in screenshot

    Note: Your student ID number followed by @berkshirecc.edu is one of your email addresses however we recommend that you use your first_last@student.berkshirecc.edu address when sharing your BCC email to help protect your account and your privacy.

  3. Type your password on the Enter Password screen and click the Sign in button. This is the same password used for everything else at BCC. 

    Note: The Forgot my password, and Can’t access your account links on the email sign in pages only work if you have previously validated your account.  If you have not yet done this here's our instructions for validating your BCC email account

  4. (NEW) Click one of the options to receive a Multi-Factor Authorization (MFA) code with the choices presented.  If you need to update your MFA info please see our instructions.
    screenshot of MFA
  5. (NEW) Type in the code you received by text message and click the Verify button. 

    NOTE: You can also choose to receive a phone call or setup an app for MFA on your mobile device, see our instructions on How to Update your Office365 MFA Information

  6. If asked Stay signed in? click No if you are on a public or shared computer. If using your own computer and you do not share it with friends or family, you may check the box Don’t show this again and click Yes to speed up future sign ins.

    TIP: If you choose to Stay signed in you will not have to enter an MFA code next time you log in on that device. 

Contact Us & Online Help

Sometimes we all need a little assistance, especially with technology.

Online Help Request Form
 
Monday – Friday: 8 AM – 4 PM
Phone: 413-236-2165

Monday – Thursday: 4 PM – 7 PM
(when evening classes are in session)
Phone: 413-499-4660, ext. 6501

BCC Student Technology Support
Email: ctenczar@berkshirecc.edu
Phone: 413–236–2165

BCC IT Help Desk
Email: helpdesk@berkshirecc.edu
Phone: 413-236-3004, or ext. 3004 on campus

Note: The Digital Commons and BCC IT Help Desk can only directly support college owned equipment and software. Limited support is provided to personally owned devices such as laptops, cell phones, and tablets.