Need help RIGHT NOW? Check out the Knowledge Base Knowledge Base: Self-service Tech Help
Schedule a Help Session (Remote or In-Person) Need a hand with Moodle, Word, or some other technology that's annoying you? All
it takes is 15 minutes to get most problems solved! Schedule an appointment
Virtual Lab Assistant Desk Meet with our Lab Assistants virtually at your home on your computer. Check the link
below for hours and more details.Virtual Lab Assistant Desk
Need Wi-Fi Internet Access? BCC has you covered. Check out our campus map which shows the best places to park
to pickup free Wi-Fi from your car. All buildings on campus are equipped with Wi-Fi.Map: Wi-Fi Access Areas on Campus
Computers for Students Technology requirements and laptop purchasing information for students taking online/remote/hybrid
classes.Computers for Students & Laptop Purchasing
Digital Commons Hours
CLOSED: October 10 - Columbus Day; November 11 - Vetrans' Day; November 24-26 - Thanksgiving
Recess
Weekly Digital Commons Hours
Monday: 8:00 a.m. - 7:00 p.m.
Tuesday: 8:00 a.m. - 7:00 p.m.
Wednesday: 8:00 a.m. - 7:00 p.m.
Thursday: 8:00 a.m. - 7:00 p.m.
Friday: 8:00 a.m. - 4:00 p.m.
Saturday CLOSED
Winter Break Begins: Friday, December 23Spring 2023 Semester Begins: Monday, January 23
* It is highly recommended that you reach out and make an appointment before coming to campus for technical help to make sure there is someone available to
assist you.
BCC has a variety of computer labs on the Pittsfield campus. Wireless access is broadly available in all buildings.
Digital Commons
The Digital Commons is the primary computer lab and is located on the main BCC campus
within the first floor of the Jonathan Edwards Library. The lab features Windows and
Macintosh workstations, group workstations, free black and white printing for students,
scanning and digital document assistance, and in-person user support.
Download the Spring 2021 - Digital Commons Newsletter Download the Fall 2020 - Digital Commons Newsletter
Other Computer Labs
Please ask your instructor for information about other computer labs which include
a Mac Lab, a GIS Lab and South County Center computers.
Computer Lab Use
Computer usage is on a first-come first-serve basis. Non-academic use is permissible,
merely as a courtesy, provided it does not disturb the learning environment.
Users of the lab agree to follow the BCC Acceptable Use Policy .
Bring your own storage device or have a "cloud" account ready to save your work.
Black and white printers are available for academic purposes only.
Knowledge Base
Get help any time of day with our self-service Knowledge Base
How-to's, tips, and step-by-step instructions on all the common technology questions
we see in the Digital Commons at BCC.
Technology Support Services
An assistant is almost always available to aid lab users with general questions and
provide guidance with the following:
Moodle navigation and use WebAdvisor
MyBCC Student email accounts
Microsoft Office 365 Internet access
Standard document presentation / basic grammar Printing
Scanning Campus wireless access information
Online Learning Help | Request Help Online
Monday – Thursday: 4 PM – 7 PM (when evening classes are in session)
