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Microsoft Office

Knowledge Base

    Here you'll find solutions and tips for Microsoft Office and its various applications. 

    Office Logo and app icons

    Download and Install Office 365 - PC Download & Install Office 365 - Mac
    Word - Paragraph Spacing  

    OneDrive

    OneDrive Basics Make a PDF using OneDrive App
    Share a File or Folder in OneDrive  

    Teams

    Getting Started with Microsoft Teams  How to Create a Team and Add Members
    Schedule a Meeting in Teams Join a Teams Meeting
    Access Teams Meeting Recordings Share Your Screen in a Teams Meeting
    Sync Teams Files and Folders to Your Computer  

    Contact Us & Online Help

    Sometimes we all need a little assistance, especially with technology.

    Online Help Request Form

    Monday – Friday: 8 AM – 4 PM
    Phone: 413-236-2165

    Monday – Thursday: 4 PM – 7 PM
    (when evening classes are in session)
    Phone: 413-499-4660, ext. 6501

    BCC Student Technology Support
    Email: cjohnson@berkshirecc.edu
    Phone: 413–236–2166

    BCC IT Help Desk
    Email: helpdesk@berkshirecc.edu
    Phone: 413-236-3004, or ext. 3004 on campus

    Note: The Digital Commons and BCC IT Help Desk can only directly support college owned equipment and software. Limited support is provided to personally owned devices such as laptops, cell phones, and tablets.