Knowledge Base
Here you'll find solutions and tips for Moodle, our online Course Management System at BCC.
Sometimes we all need a little assistance, especially with technology.
Online Help Request FormMonday – Friday: 8 AM – 4 PMPhone: 413-236-2165
Monday – Thursday: 4 PM – 7 PM(when evening classes are in session)Phone: 413-499-4660, ext. 6501
BCC Student Technology SupportEmail: ctenczar@berkshirecc.eduPhone: 413–236–2165
BCC IT Help DeskEmail: helpdesk@berkshirecc.eduPhone: 413-236-3004, or ext. 3004 on campus
Note: The Digital Commons and BCC IT Help Desk can only directly support college owned equipment and software. Limited support is provided to personally owned devices such as laptops, cell phones, and tablets.