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Update Emergency Contact

Please take a few moments to update your emergency contact information through the MyBCC portal to help ensure your safety and security as a student at the College.

Tip: If this is your first time logging into your account please see Logging Into MyBCC for the First Time.

  1. Navigate to the main BCC website, www.berkshirecc.edu.
  2. To get to the login page, in the upper right corner click on MyBCC
    screenshot of the MyBCC login link

    Note: Many mobile devices such as tablets and cell phones view a mobile version of the site. On these devices the MyBCC link is located within the Menu in the upper left.

  3. Type your username and password into the boxes, then click the button Sign in.

    Tip: Student usernames are the letter “s” + your Student ID, which will be mailed to you.  For example, s0123456. The “S” can be either upper or lower case.

  4. The MyBCC Portal Page will load after a successful login.
  5. Within the WebAdvisor box, click the arrow symbol “>” next to User Account, then click on Emergency Contact Information.
    screenshot of the emergency contact info option in web advisor
  6. Click on Add New Contact.
    screenshot of the add new contact button
  7. Within the new window that opens, fill out the Emergency Contact Information as completely and accurately as possible and when completed, click the Add Contact button near the bottom. 

    Note: This information can be updated and changed by you at any time by returning and following the steps  above again.

  8. Your new emergency contact should now appear on the screen.  If you wish to add another emergency contact, click on Add New Contact, and complete step 7 again.

  9. Click on the Confirm button near the top of the screen to verify your entries.  You may be asked periodically by the college to log in and confirm your emergency contacts.

Contact Us & Online Help

Sometimes we all need a little assistance, especially with technology.

Online Learning Help Form

Monday – Friday: 8 AM – 4 PM
Phone: 413-236-2165

Monday – Thursday: 4 PM – 7 PM
(when evening classes are in session)
Phone: 413-499-4660, ext. 6501

BCC Student Technology Support
Email: ctenczar@berkshirecc.edu
Phone: 413–236–2165

BCC IT Help Desk
Email: helpdesk@berkshirecc.edu
Phone: 413-236-3004, or ext. 3004 on campus

Note: The Digital Commons and BCC IT Help Desk can only directly support college owned equipment and software. Limited support is provided to personally owned devices such as laptops, cell phones, and tablets.