Clinical medical assistants are among the most valued professionals in the healthcare environment, helping facilitate patient care and managing logistical and documentation. In today’s technology-centered healthcare system, clinical medical assistants need to use Electronic Health Records (EHR) systems as the central information repositories for patient care. This 100% online course will prepare you to sit for the National Healthcareer Association’s (NHA) CCMA (Certified Clinical Medical Assistant) and CEHR (Certified Electronic Health Records) certification exams.
Certified Clinical Medical Assistants are among the most in-demand medical professionals. The US Bureau of Labor Statistics (BLS) anticipates the need for 154,900 new medical assistants in the American health care system between now and 2028. This represents job growth over five times the rate expected for all jobs.
Medical Records Technicians are expected to encounter similarly bright employment prospects. According to CareerExplorer.com, job opportunities for medical records technicians are expected to grow by 13.5% between now and 2026.
The NHA envisions a new career dynamic in which medical assistants will need to work increasingly closely with Electronic Health Records due to changes in US government regulations. According to PayScale.com, such highly qualified specialists can expect to earn $49,000 per year on average.
- Gain specialized skills needed to contribute to a healthcare team in an ambulatory setting
- Learn the principles and practices of ethical behavior, therapeutic communication, patient privacy laws, medical terminology, and clinical procedures
- Receive a broad overview of the electronic health records (HER) systems
- Gain hands-on experience using real EHR software
- Summarize the HIPAA Privacy Rule and HIPAA Security Rule
- Explain the information contained in various medical records
- Discuss government and private insurances
- Identify the functions of the major body systems
- Demonstrate how to write a chief complaint and obtain a patient history
- Describe how to measure vital signs
- Discuss the importance of medical and surgical asepsis
- Summarize the basic guidelines for the administration of injections
- Identify the three methods used to perform venipuncture
- Managing patient visits, arranging follow-up care, and issuing prescriptions
- Establish the appropriate EHR for a healthcare practice
- Track of vital information such as patient allergies and medications
- Communicate with patients and report public health information
- Prepare to take and pass the NHA’s CCMA and CEHR exams
Introduction to Medical Terminology
The Musculoskeletal System
The Cardiovascular System
The Lymphatic and Immune Systems
The Respiratory System
The Digestive System
The Urinary System
The Nervous System
The Special Senses, The Eyes and Ears
The Integumentary System
The Endocrine System
The Reproductive System
Diagnostic Procedures, Nuclear Medicine, Pharmacology
Becoming a Medical Assistant
Managing Stress and Improving Communication
Law, Ethics, and Healthcare
Improving your Medical Office
Computers in the Ambulatory Care Setting
Telecommunications and Patient Scheduling
Enhancing the Patient Experience
Managing Medical Records
Working with Medical Documents
Medical Billing and Coding: An Overview
Daily Financial Practices
The Administrative Medical Assistant as Office Manager
Major Body Systems
Nutrition and Special Diets
The Chief Complaint and Patient History
Recording Vital Signs
The Physical Examination
Specialty Exams and Procedures
Medical Asepsis and Infection Control
Surgical Asepsis and Sterilization Techniques
Assisting with Minor Office Surgeries
Introduction to The Medical Laboratory
Introduction to Phlebotomy
Administering Noninjectable Medications
Basic Guidelines for Administration Of Injections
Rehabilitation and Treatment Modalities
First Aid Techniques
Emergencies in The Medical Office
An Overview of EHR And CEHRS
Steps To EHR Implementation
The EHR Framework
HIPAA Requirements And EHR Systems
The EHR And Record Content
Patient Visit Management
Problem, Medication, And Allergy Lists
Examination/Assessment Notes, Graphics, And Charts
Treatment Plans, Orders, And Results
Medication Orders and Administration
Coding, Billing, And Practice Reports
Research, Registries, And Reportable Events
Personal Health Records and Continuing Care Records
Prerequisites and Requirements
There are no prerequisites to take this course. However, you will need a high school diploma or GED in order to take the CCMA and CEHRS exams.
Nancy Smith has over 30 years of experience in the healthcare industry. EHR clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. She worked as a medical office manager for ten years, where she recruited and trained all medical assistants. Nancy holds a bachelor's degree in vocational education and has developed and taught medical assistant programs.
Jennifer Della'Zanna has more than 20 years of experience in the healthcare industry, having worked as a medical transcriptionist, practice administrator, biller, and coding specialist. She writes courses and study guides on the use of technology in health care and regularly contributes to publications about health issues. Della'Zanna is a member of the American Academy of Professional Coders and the Association for Healthcare Documentation Integrity. She holds a Bachelor of Arts from Albright College.
Rachael Delekta is an MBA in Healthcare Administration and Certified Electronic Health Records Specialist. Rachael has been in the health care field for over ten years. She has worked mostly on the insurance side of things, as a customer service manager for dental insurance, a claims and customer service coach, and a workers' compensation case management biller and auditor. She works daily with medical records and healthcare software.
Carline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor's degree in Business Information Systems, a master's degree in Leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish is the author of an ICD-10 coding system and also owns EHR own consulting firm, AnnGrant Educational Services.
Sharon L. Blackford
Sharon L. Blackford, MA, BA, RMA, has over 30 years of experience in the medical field. She has a master’s degree in Organizational Management, a bachelor’s degree in Business Management, and has served as a Registered Medical Assistant since 1994. Sharon was an active duty Clinical Specialist in the U.S. Army for 10 years. Sharon later moved to the Gulf Coast to accept a position as the Director of Education of Blue Cliff College and was promoted to Campus Director.
Electronic Health Records (EHR) act as portable records of a patient’s healthcare experience. According to the NHA, certified medical assistants can enter information into EHR systems. In many cases, medical assistants who take on this responsibility help doctors see and treat patients more efficiently and may help reduce errors in medical procedures and their documentation.
While certification requirements vary by location and organization, earning a certification such as the CCMA can help designate a prospective medical assistant as a serious professional. The NHA also notes that many healthcare organizations now require certification for career paths that lead to promotion or emerging roles such as health coach, patient navigator or patient care coordinator.
While a medical assistant works directly with healthcare professionals and patients, the EHR Specialist is focused on the electronic documentation of the patient’s care and condition. EHR Specialist job activities might include:
- Auditing patient records for compliance with government or insurance requirements
- Abstracting clinical information for reporting purposes
- Performing basic coding for reimbursement claims
- Processing Release of Information (ROI) requests for medical records
- Reviewing patient records for completion and accuracy
- Collecting patient information for demographic and insurance reports
- Discussing patient information with physicians and insurance professionals
Because electronic records are held and updated online, EHR Specialist is considered an option for a remote or home-based career. ZipRecruiter.com reports that most employers will require that remote team members have strong, secure internet connections and most will require certification.