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Certified Administrative Professional and Microsoft Office Master (Vouchers Included) | eBCC

Certified Administrative Professional and Microsoft Office Master
 Certified Administrative Professional and Microsoft Office Master (Vouchers Included)

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This course is 100% online. Start anytime. Enroll Now

Online Administrative Professional Training

Become a Certified Administrative Professional and Microsoft Office Master

As the business world evolves, many administrative assistants are earning their Certified Administrative Professional (CAP) and Microsoft Office Master credentials. This 100% online course will help you gain the technical skills and knowledge needed to gain these valuable industry certifications.

Certified Administrative Professional and Microsoft Office Master (Vouchers Included)

Job Outlook

  • The Bureau of Labor Statistics (BLS) reports that the median annual wage for administrative assistants is over $39,000.
  • According to PayScale.com, holders of the Microsoft certification earn an average of $54,000 per year.

Objectives

Certified Administrative Professional

Prepare to take the Certified Administrative Professional (CAP) Master the CAP body of knowledge Understand administrative fundamentals including financial responsibilities and project management

Microsoft Office Master 2019

Prepare for the Microsoft Office Master Certification exams for Word, Excel, PowerPoint and Outlook Gain the highest level of proficiency in the Microsoft Office 2019 suite Understand how these program fit into today’s office and how to best use them

Curriculum

  • Certified Administrative Professional      

    ORGANIZATIONAL COMMUNICATION (PART 1)

    Communication essentials; interacting with stakeholders and teams

     

    ORGANIZATIONAL COMMUNICATION (PART 2)

    Organizational structure and systems; networking, interpersonal interactions and public speaking

     

    BUSINESS WRITING AND DOCUMENT PRODUCTION

    Business writing; publishing web documents, hard-copy documents, and meeting minutes

     

    TECHNOLOGY AND INFORMATION DISTRIBUTION

    Researching, gathering, compiling, and analyzing data and information; networks for information distribution and maintaining, backing-up, and storing data

     

    OFFICE AND RECORDS MANAGEMENT

    The basics of creating functioning and productive workspaces; obtaining and managing resources for your office and working in a virtual office

     

    EVENT AND PROJECT MANAGEMENT

    Event and travel management: coordinating virtual meetings; project management, time management and negotiations

     

    HUMAN RESOURCES

    Human resources functions, duties, and processes; employee files, records and training

     

    FINANCIAL FUNCTIONS

    Organizational finance: budgeting, financial statements, and financial transactions; banking process and the bank statement reconciliation process

     

    WORKPLACE BEHAVIORS

    Goal setting and creativity; problem solving, decision making and time management

     

    BECOMING AN ADMINISTRATIVE ASSISTANT AND ADVANCING YOUR CAREER

    Job duties, responsibilities and personal characteristics of administrative assistants

  • Microsoft Office Master 2019      

    INTRODUCTION

    Learn about best communication practices, expectations and how to make yourself a viable asset to any team.

     

    EXCEL

    Understand how to work within Microsoft Excel. Enter data and create worksheets, cover advanced topics like using formulas, visualizing data and how to collaborate with other Excel users.

     

    WORD

    Create and edit Word documents. Learn to use tables, images, illustrations, and change page layout. Additionally, you'll cover how to review and collaborate on documents, manage mailings and protect documents.

     

    POWERPOINT

    Develop PowerPoint presentations from start to finish. Understand how to format your presentations, and include advanced elements like effects, illustrations and tables.

     

    OUTLOOK

    Master Microsoft Outlook by learning to work with messages, organize contacts, manage an inbox and work across multiple email accounts.

Prerequisites and Requirements

There are no prerequisites to take this course. However, you will need a high school diploma or GED in order to take the CCMA and CEHRS exams.

Instructors

Becky Swaim

Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.

Tracy Berry

Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993. She helps organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, reporting/productivity applications, Microsoft Office, as well as the creation of online courses with software from leading vendors.  

FAQs

 

Registration/Enrollment

This course is 100% online. Start anytime. Enroll Now