BCC Technical Support and Knowledge Base

Welcome!

New students: How to Log In for the First Time

BCC Technology Intro: Enroll and explore our new self-guided course (opens a new window)

Ways for Students to Get Technology Help

Have a technology question about your Moodle course?
Need help getting online?
Want to know how to setup BCC email on your phone?
Perhaps you need to get a copy of Microsoft Word on your computer?

We can help!

BCC has put together these resources to support our students, staff and faculty in remote learning and working.

Remote Learning and Working Resources
Resource	Instructions
Online Help Request Form	Fill this out and we will get back to you. After hours requests are answered the next business day.
Schedule A Help Session (opens a new window)	Need a hand with Moodle, Word, or some other technology at BCC? All it takes is 15 minutes to get most problems solved!
The Digital Commons in Person	Located in the campus Library, visit us to use the computer lab, print, or get technology help and support! To make sure there is someone available to help you please reach out and schedule a time first for support!
By Phone	Phone support is available but limited, as we may be in a Teams meeting or helping another student in the Digital Commons. Please leave a message and we will get back to you!

Stay Connected!

High-speed wifi is available on campus for all students to use (PDF). You don't even have to leave your car! Wifi is available in some of the campus parking lots, as well as inside all campus buildings.

Knowledge Base

Most Common Articles

Technology can be frustrating sometimes. These informational guides and tips were designed for the BCC community to assist in finding answers and solutions to common technology questions and problems.